Dräger Remote Service offerings help biomeds satisfy today's challenges by providing a proactive approach to equipment service. The result a quick and convenient way for biomeds to deliver cost-efficient maintenance, better uptime and peak equipment performance … while minimizing disruption to workflow.
Dräger’s Remote Service offering helps you satisfy these diverse demands by providing a proactive approach to equipment service. The result: A quick, convenient way to deliver cost efficiency, better uptime and peak equipment performance – while minimizing disruption to workflow. Dräger’s holistic approach to Remote Services offers features such as Help Ticket and Device Check to help you better leverage your service responsibilities.
To provide you with answers as quickly as possible, data is checked against our entire global service database, which is updated frequently.
Comprehensive Device Checks help you to avoid failures before they occur. If support is required, the Help Ticket feature allows you to troubleshoot issues and quickly return equipment into service for improved uptime.
Should onsite assistance be required, a technician will arrive with the components needed to take care of the situation. This helps to avoid multiple site visits and helps improves the uptime of your medical devices.